Oi Oi Oi!!!!! Well as you know…you have heard me rant on here and probably facebook…just how terrible internet is in Brazil! I really think that LOTS of upgrades and improvements will have to be made before the 2016 Olympics in Rio and even the World Cup in 2014. Anyway…we have had our Vivo 3G for about two months and while it is OK…and it keeps me from running to the Internet cafe and having a major “FIT” because of lack of communication…it really isn’t great. It only works OK in the morning, and from lunch time on pages won’t even load, let alone try to stream a program. Let’s just say that it really bothered us during the Olympics because we only have one TV channel that would only highlight the days events, just Brazil events, and no way to stream and watch things live.
So…back to Oi! David figured we needed to start that whole process again and this time he would get Henry to look after it since he speaks Portuguese. Two weeks ago David and Henry went back to Oi and applied for a phone line ( 1st step in the process) and David gave them Henry’s number and made sure he had all the necessary information for when Oi called. The next Tuesday, Oi called Henry saying we were approved for a phone and on Tuesday afternoon rang our door with the instal guy to put in our phone line (we provide the phone) STEP ONE & TWO COMPLETE!!!
Next step, Henry called Oi with our Brazil land line number and requested internet and asked them to send out a modem. On Wednesday, Renner called from Oi saying that the modem was mailed out ( we couldn’t just go pick it up) and we should receive it in 3-7 business days! STEP THREE COMPLETE!
Everyday David stopped at the security gate house of our compound to see if it came ( it ‘s too big to go in the mailbox) and everyday they said No 😦
Today, Friday, is 7 business days!! I saw Henry in the park this morning when I was walking and he asked if we had the modem yet? I said no and he said he would call Oi today. He called and they said it would be delivered today or tomorrow. David stopped at the gate house tonight and sure enough it was there. Right on the day!!! STEP FOUR COMPLETE!
Now to set it up!! It is all in Portuguese and so he had to sit down and translate everything first and then try to configure it. Not so easy.
Thankfully, our Italian friend, Massimo, who speaks very good Portuguese came up and helped. Massimo had his own share of problems trying to get Oi and so he knew exactly what we needed to do and had the necessary information we needed to get it hooked up. Information we were not provided with. And they said it was very straight forward…
It didn’t take them long and it is installed and working!!!! With a speed better than we’ve had at the Internet cafe, with our Vivo, and even better than we had in China ( I think).
No bad for only being in Brazil for 4 MONTHS!!! PROCESS for Internet is now COMPLETE!!
Now to watch some shows…After all, it’s the weekend and we can sleep in tomorrow!